Note: The first wave of demand for paid family and medical leave has been higher than expected.

It’s taking staff longer to review and approve applications. Some people may have to wait several weeks to get approved and to receive their first payment, and telephone wait times can be long.

The Employment Security Department recognizes that for many, a delay in benefits causes hardship. They are doing everything in their power to speed up the process, from bringing in other agency staff to help, to streamlining the review process.

If you applied, hang tight. You can check the status of your application and learn more here. You can prevent further delays by making sure your application is complete and that you uploaded all the required documents. All applications require identification verification, such as a copy of your driver’s license or both a paystub and utility bill. For health-related reasons, you’ll also need medical certification.

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